Credit Union Benefits:

Log on to Home Access

Heartland Area FCU
6111 N. 72nd Street
Omaha, NE 68134-2157
Toll Free 1-866-314-2328
Phone (402) 571-8444
Fax (402) 571-0462

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eStatements are NOW Available to Members

Here are some eStatements FAQs
Q: Will I continue to receive my printed statement in the mail if I sign up for eStatements?
A: No. When you sign up for eStatements you will not receive a paper statement in the mail. If you sign up for eStatements and decide you would rather go back to printed statements, you may change back at no cost. You will need to call the Credit Union at 402-571-8444 or toll free at 866-314-2328 to let us know you want to change back to a printed statement.

Q: Do I need to be enrolled in HAFCU Home Access to receive eStatement?
A: Yes, to ensure the security of membership information, HAFCU Home Access requires an account number and password to access eStatements. That password is first assigned by the Credit Union then changed by you.

Q: How do I sign up for eStatements?
A: First, if you have not requested an account on HAFCU Home Access, you will need to do so. Once you're live with HAFCU Home Access, you can go to the Statement Tab above your account information

Q: What accounts are eligible to receive eStatements.
A: eStatements are currently available for all accounts at the credit union, including loans.

Q: Is there a cost associated with receiving eStatements?
A: No. eStatements are FREE to HAFCU members who are signed up with Home Access.

Q: Can I have my eStatement notification sent to multiple email addresses?
A: No, at this point, we can only send your notification to one email address.

Q: Do I need any special software to view my eStatements?
A: The statement requires Internet Explorer 4.0 or Netscape 4.77 or 6.0.

Q: How can I view eStatements from previous months?
A: Once you sign up, you will be able to view your statement history the following month. A maximum of 1 year history will accumulate for retrieval.

Q: How can I switch back to paper?
A: Contact one of our member service representatives at the credit union.

Q: How secure are eStatements?
A: We do not send your actual statement through email, but we send you an email notification that your eStatement is available to you online. You must then log into your HAFCU Home Access account where that information is stored.

Q: Who do I call if I have a question about my eStatement?
A: If you have any questions concerning your eStatement, please call the Credit Union and anyone will be able to assist you at 402-571-8444 or toll free at 866-314-2328.

Log on to 
Home Access

Now you will be able to do your banking 24x7. Check balances, find out the amount of your last deposit, see what checks have cleared, transfer money, or request a check for withdrawal.

Drop by the credit union to sign up or call us at 571-8444 or Toll Free at 1-866-314-2328 and 
we will be glad to mail you the form for Home Access.

Or, fill out the application on our web site, print it out, sign and mail or fax it to us. We'll notify you when Home Access is activated for you. 

Its like having your own personal branch right in your home.
Best of all it's FREE!
Log on to our Home Access

Please call the Credit Union office at 571-8444, if you have any questions.

Members with Debit Cards, please make note of the following toll-free after hours lost/stolen telephone number: 1-800-991-4965. Please use this number, when the Credit Union is closed.

Copyright 2000
Heartland Area Federal Credit Union
All Rights Reserved
Revised: February 03, 2002

Your savings Federally insured to at least $250,000
and backed by the full faith and credit of the United States Government.
National Credit Union Administration,
a U.S. Government Agency.

We do business in accordance with the
Federal Fair Housing Law and the
Equal Credit Opportunity Act.